In this 20th version, the company introduced its investment plan and received nearly a thousand people at its stand, conditioned with four meeting rooms to cater to customers.
In Sao Paulo, between April 1 and 3, took place the South America Intermodal Fair, the largest and most important trade fair in Latin America for the areas of logistics, freight and foreign trade.
At the Transamerica Expo Center in Sao Paulo around 600 exhibiting brands from over 20 different countries met, including TAM Cargo, one of the companies of the Cargo Unit LATAM Airlines Group.
Held every year, 2014 celebrated its 20th version receiving over 50,000 visitors from all over the world, including the TAM Cargo team and representatives from all offices of LAN CARGO.
This year, the TAM Cargo booth had four meeting rooms so customers could converse with executives, raise doubts and design new business plans from the large network and range of products and services offered by the company. In the three day activity around 1,000 visits were received at the stand, surpassing the previous years' call.
In this opportunity, TAM Cargo presented its investment plan focused on the infrastructure improvements it has in other cities of the country.
For Pablo Navarrete, CEO of TAM Cargo, the company's presence at this event is extremely important, because "it is an excellent opportunity to strengthen our networks, and show the benefits and wide connectivity of our enterprise to potential clients, project new businesses and also know where the industry is at. We are able to share with 600 exhibitors and attract a target audience of 50 thousand visitors, which forces us to be at the forefront in offering products and services".
The projection of TAM Cargo
One of the objectives of the company was to present the investment plan that will strengthen its leadership in the country and continue to grow.
Oriented to growth and improvement of the load infrastructure for the domestic grid, TAM Cargo expects to realize this 2014 a total investment of $20 million dollars, strengthening the operation of its main hubs: Brasilia, Manaos, Sao Paulo and Rio de Janeiro, plus another 20 terminals the company has in the country.
LAN CARGO transporta 36 motores para los pescadores de Iquique - LAN CARGO transports 36 engines for fishermen of Iquique
in conjunction with Desafío Levantemos Chile and Bank of Chile, LAN CARGO participated in the transport of this important aid to the fishermen of Riquelme Coast.
These were 2,200 kilos of aid as part of the social responsibility program of LAN CARGO, Avión Solidario.
Following the earthquake that struck northern Chile and the tsunami that swept the boats of Iquique, the fishermen of Caleta Riquelme were one of the groups most affected by this natural disaster.
Because of this, Desafío Levantemos Chile(in English, Challenge Lets Lift Chile) in partnership with the Bank of Chile, who donated 50 million Chilean pesos, bought 36 engines so the fishermen could resume their work before Easter. These 2,200 kilos of aid were transported to Iquique by LAN CARGO, as part of its social responsibility program, Avión Solidario (Solidarity Airplane).
A group of volunteers from Desafío Levantemos Chile, accompanied by its Executive Director, Pablo Schuster, arrived to the Santiago domestic cargo terminal airport the evening of Friday, April 4. Together with the operations team of LAN CARGO, they lowered the engines from the truck, which would then be inspected and prepared to board the Boeing 767 scheduled to leave the next morning to Iquique, at 7:00 am.
The engines were delivered on Sunday, April 6th at 12:00 hrs, in a ceremony at Caleta Riquelme. Participating were area authorities, fishermen, team Desafío Levantemos Chile headed by Pablo Schuster, executive director, and Askkan Wohlt, campaign leader as well as Ricardo Lazo, Chief of Regional Operations Chile, and Sergio Sáez, Supervisor for Iquique both of LAN CARGO.
"At LAN CARGO we are very pleased that we have been chosen to be part of this great initiative. Thanks to the coordination of our teams and through our Avión Solidario, we are able to be present and share with you today. We are going through tough times as a region, but these situations make us come together and rise to move forward, "said Ricardo Lazo.
To support mainly the reconstruction and artisanal fishermen who have lost their boats, the account Desafío Levantamos Chile No. 98027-07 was enabled, to channel donations from anywhere in the country. To access the account go to www.desafiolevantemoschile.cl
Clientes de Los Ángeles participan de Star Awards - Los Angeles customers participate in the Star Awards
El hotel Marriot Marina del Rey fue el escenario de Star Awards Los Ángeles, que este año congregó a 140 personas. En este tradicional encuentro, LAN CARGO reconoce el trabajo que realiza junto a sus clientes a lo largo del año quienes, además de ser premiados, participan de entretenidos concursos y sorteos de tickets aéreos.
The Marriott Marina del Rey hotel was the setting for the Los Angeles Star Awards, which attracted 140 people this year. In this traditional encounter, LAN CARGO recognizes the work done together with its customers throughout the year who, besides being awarded, participate in entertaining contests and sweepstakes for plane tickets.
In addition to the hors d'oeuvres, dancing and prizes, attendees were surprise with a performance by The Gatsby Show, in which five performers sang and danced, enlivening those present.
"Like every year, this version of the Star Awards was a success. We managed to surprise our customers and had an enjoyable time outside of work. It is important for LAN CARGO to strengthen our relationships with them, reward their commitment and the important role they play in our business and to promote closeness between them and our Sales team, to show them that they have direct and transparent communication with us," says Álvaro Undurraga, Sales Manager West Coast USA.
At this meeting of camaraderie, LAN CARGO recognized customers in the following areas: In Recognition & Appreciation of your Support, Partnership Award, Customer Services Survey; Excellent Performance & Support, Superior Contribution on Passenger Flights, Outstanding Customer, Long Term Loyalty Award.
Hosts of the Los Angeles Star Awards were Luis Sierra, Director Mas Air; Constanza Gabella, Inside Sales Supervisor; and Mauricio Bañados, Head of Operations and Business Services, in addition to the commercial cargo team, who were the entertainers and hosts of the meeting.
Star Awards 2013
Like every year, LAN CARGO recognized among its customers those who excelled in various categories. The companies that stood out in each category were:
- Partnership Award: Kintetsu World Express Inc. (USA) and Vantec World Transport Inc. (USA)
- Superior Contribution on Passenger Flights: UTI Unites States and Fedex Trade Networks Trnspt Brkg Inc.
- Long Term Loyalty Award: Jas Forwarding USA Inc.
- Customer Services Survey: Jammy Paz - MC Cargo
- e-booking Best Performance: Blue Bird Express
- LAX Perishable Customer 2013: HPL –APOLLO perishable logistics and Commodity Forwarders Inc.
- In Recognition & Appreciation of your Support: Expeditors International of Washington; Panalpina; UPS Supply Chain Solutions Inc.; Ceva Logistics; NDA Worldwide Logistics Corp
- In Recognition to your Outstanding Achievement: DHL Global Forwarding
LAN CARGO mejora sus instalaciones en la red doméstica de Chile - LAN CARGO improves domestic network facilities in Chile
A fines de febrero se inauguró la nueva bodega de carga ubicada en el aeropuerto El Tepual de Puerto Montt, actividad que marca el inicio de las mejoras en todas las instalaciones de carga de la red doméstica de LAN CARGO en Chile.
On February, the new cargo warehouse located at Tepual Airport in Puerto Montt was inaugurated, marking the start of improvements in all LAN CARGO domestic cargo network facilities in Chile.
Among the facilities that have been remodeled are warehouses in Arica, Iquique, Calama, La Serena, and Easter Island.
In addition to the benefits this will offer the company's customers, this remodeling means a great improvement for the team in Puerto Montt, having additional space for offices and first class facilities that meet the company’s standards.
"This investment in facilities is a contribution to the region as it facilitates the movement of goods in the country by ensuring a high standard of service, and also improve international connectivity with direct shipments from Puerto Montt via Santiago to over 129 locations that we serve worldwide. With these new facilities we can provide both our customers and our employees with first class infrastructure, which reaffirms our service leadership in air cargo," says Matías Herceg, Senior Operations Manager South America.
The renovated infrastructure – with 236 m2 - has a storage area for dangerous goods and cold storage for perishable products, with capacity for 6000 kilograms. These improvements allow trucks to unload under a safe covering, better storage and handling of products arriving at the warehouse, segregation and necessary care that dry and perishable cargo require, and more speed and effectively in both unloading and delivery to customers.
The facility of LAN CARGO is designed to handle 440 metric tons of cargo per month, among which the most important are salmon, with connection in the U.S., and hake, bound for Madrid.
Participants in the activity were the warehouse team of Puerto Montt, plus Luis Castellani, Domestic Cargo Sales Manager; Rodrigo Burgos, Personnel Manager Cargo South America; Leonardo Silva, Assistant Manager Domestic Cargo Operations Chile; Rodrigo González, Assistant Manager Domestic Commercial Cargo Chile; Alejandro Diaz, Commercial Head Southern Zone; Juan Carlos Reyes, Head Domestic Routes South LAN Express SA; Joan Sepúlveda, Supervisor Avsec DGAC; Julio Schnettler, Regional Head Southern Zone DGAC; andRamon Valenzuela, Operations Manager A-port Operaciones S.A. Concesionaria Puerto Montt Airport.
Clientes de LAN CARGO participan de Star Awards en Miami - LAN CARGO customers take part in Star Awards in Miami
Over 150 customers in Miami, New York, Houston, Chicago and Atlanta met at Briza on the Bay in Miami to participate in the traditional Star Awards meeting organized by LAN CARGO.
Matías Lagos, VP Commercial North America and Asia; Andres Varela, Senior Sales Manager East Coast; Fernando Garretón, Sales Manager GSA North America, Caribbean and Asia; and Alejandro Inga, Assistant Sales Manager New York, hosted an evening adorned by a spectacular view of the bay and the boat show that could be seen from the place. As the guests arrived, they were greeted with the Star Awards Drink, specially prepared for the occasion.
This is the third year that LAN CARGO centralizes this event in Miami, inviting winning customers from various offices to enjoy an entertaining evening of camaraderie, cocktail and awards, ending with dancing and live music. Guests were served by LAN CARGO executives, who worked as bartenders in each of the bars arranged in the room.
"Star Awards is a tradition for our clients. It is the instance in which we recognize the work done together during the year, sharing some time outside work and serving them in the best way possible. It is important for LAN CARGO to strengthen our relationship with them, rewarding their commitment and the important role they play in our business. This is the third year that is was centralized in Miami and it has been a success, "says Matías Lagos, VP Commercial North America and Asia.
In addition to the Star Awards, clients participated in a drawing by the LAN CARGO Commercial team, with model airplanes and plane tickets to various destinations as prizes.
Star Awards 2013
Like every year, LAN CARGO recognized customers from each office who excelled in various categories. For Miami, the winners and their categories were:
- In Recognition & Appreciation of your Support: Bringer, Panalpina, DHL Global Forwarding, Expeditors, Alexim Trading
- Partnership Award: Freight Logistics, Hecny Transportation
- Superior Contribution on Passenger Flights: DHL Express, Fast Global Logistics
- Outstanding Customer: BDP
- Long Term Loyalty Award: Advance Cargo
In the case of Houston, recognitions were:
- In Recognition & Appreciation of your Support: Panalpina, Expeditors
- Excellent Performance & Support: Crane
The winners from Chicago and their categories were:
- In Recognition & Appreciation of your Support: DHL Global Forwarding, DHL (Indianapolis), Panalpina
- Excellent Performance & Superior Contribution on Passenger Flights: Expeditors
In Atlanta, customers recognized in their respective categories were:
- In Recognition & Appreciation of your Support: DHL Global Forwarding
- Excellent Performance & Superior Contribution on Passenger Flights: Ceva Logistics
Finally, winning customers in New York were:
- In Recognition & Appreciation of your Support: DHL Global Forwarding
- Superior Contribution on Passenger Flights: DSV Air & Sea
- Long Term Loyalty Award: Continental Shipping