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Press Release


LAN CARGO invita a sus clientes de Guatemala a Miami - LAN CARGO invites its guests from Guatemala to Miami

LAN CARGO invites its guests from Guatemala to Miami

In early April, LAN CARGO, invited six major company clients from the blackberry industry to Miami.

The group consisted of representatives of CODITER and DHL, the leading cargo agents transporting the product; and three producers and marketers.

The guests were accompanied by Gaston Delaporte, Director of LAN CARGO Ecuador and Central America, Maria Fernanda Serrado, Consignee Sales Northern South America and Central America, and Laura Rojas, Head of Commercial Operations and Service Northern South America and Central America.

During their stay in Miami, the guests visited LAN CARGO, becoming acquainted with the operation, procedures and handling of cargo. In addition, they dined at the Standard Hotel and  the Novocento on Brickell, and enjoyed a boat ride around the bay.

This trip was intended to strengthen relationships with the customers, celebrate the excellent berry season of 2013, and for this year have them return to transport their product with LAN CARGO.

The blackberry season occurs between July and September. During 2013, LAN CARGO transported 1,300 tons and has a similar projection for this present year.

The customers made a very good impression of the work, handling and performance of the operation by the company, in addition to being happy and grateful of the prepared activities.

Intermodal 2014

TAM Cargo marks presence at the South America Intermodal Fair

In this 20th version, the company introduced its investment plan and    received nearly a thousand people at its stand, conditioned with four    meeting rooms to cater to customers.

In Sao Paulo, between April 1 and 3, took place the South America Intermodal Fair, the largest and most important trade fair in Latin America for the areas of logistics, freight and foreign trade.

At the Transamerica Expo Center in Sao Paulo around 600 exhibiting brands from over 20 different countries met, including TAM Cargo, one of the companies of the Cargo Unit LATAM Airlines Group.

Held every year, 2014 celebrated its 20th version receiving over 50,000 visitors from all over the world, including the TAM Cargo team and representatives from all offices of LAN CARGO.

This year, the TAM Cargo booth had four meeting rooms so customers could converse with executives, raise doubts and design new business plans from the large network and range of products and services offered by the company. In the three day activity around 1,000 visits were received at the stand, surpassing the previous years' call.

In this opportunity, TAM Cargo presented its investment plan focused on the infrastructure improvements it has in other cities of the country.

For Pablo Navarrete, CEO of TAM Cargo, the company's presence at this event is extremely important, because "it is an excellent opportunity to strengthen our networks, and show the benefits and wide connectivity of our enterprise to potential clients, project new businesses and also know where the industry is at. We are able to share with 600 exhibitors and attract a target audience of 50 thousand visitors, which forces us to be at the forefront in offering products and services".


The projection of TAM Cargo

One of the objectives of the company was to present the investment plan that will strengthen its leadership in the country and continue to grow.


Oriented to growth and improvement of the load infrastructure for the domestic grid, TAM Cargo expects to realize this 2014 a total investment of $20 million dollars, strengthening the operation of its main hubs: Brasilia, Manaos, Sao Paulo and Rio de Janeiro, plus another 20 terminals the company has in the country.

LAN CARGO transporta 36 motores para los pescadores de Iquique - LAN CARGO transports 36 engines for fishermen of Iquique

LAN CARGO transports 36 engines for fishermen of Iquique

in conjunction with Desafío Levantemos Chile and Bank of Chile, LAN CARGO participated in the transport of this important aid to the fishermen of Riquelme Coast.

These were 2,200 kilos of aid as part of the social responsibility program of LAN CARGO, Avión Solidario.

Following the earthquake that struck northern Chile and the tsunami that swept the boats of Iquique, the fishermen of Caleta Riquelme were one of the groups most affected by this natural disaster.


Because of this, Desafío Levantemos Chile(in English, Challenge Lets Lift Chile)  in partnership with the Bank of Chile, who donated 50 million Chilean pesos, bought 36 engines so the fishermen could resume their work before Easter. These 2,200 kilos of aid were transported to Iquique by LAN CARGO, as part of its social responsibility program, Avión Solidario (Solidarity Airplane).


A group of volunteers from Desafío Levantemos Chile, accompanied by its Executive Director, Pablo Schuster, arrived to the Santiago domestic cargo terminal airport the evening of Friday, April 4. Together with the operations team of LAN CARGO, they lowered the engines from the truck, which would then be inspected and prepared to board the Boeing 767 scheduled to leave the next morning to Iquique, at 7:00 am.

The engines were delivered on Sunday, April 6th at 12:00 hrs, in a ceremony at Caleta Riquelme.  Participating were area authorities, fishermen, team Desafío Levantemos Chile  headed by Pablo Schuster, executive director, and Askkan Wohlt, campaign leader as well as Ricardo Lazo, Chief of Regional Operations Chile, and Sergio Sáez, Supervisor for Iquique both of LAN CARGO.


"At LAN CARGO we are very pleased that we have been chosen to be part of this great initiative. Thanks to the coordination of our teams and through our Avión Solidario, we are able to be present and share with you today. We are going through tough times as a region, but these situations make us come together and rise to move forward, "said Ricardo Lazo.

To support mainly the reconstruction and artisanal fishermen who have lost their boats, the account Desafío Levantamos Chile No. 98027-07 was enabled, to channel donations from anywhere in the country. To access the account go to

Terremoto 8,2 Llegada y entrega motores from Desafio TV on Vimeo.

Clientes de Los Ángeles participan de Star Awards - Los Angeles customers participate in the Star Awards

Los Angeles customers participate in the Star Awards

El hotel Marriot Marina del Rey fue el escenario de Star Awards Los Ángeles, que este año congregó a 140 personas. En este tradicional encuentro, LAN CARGO reconoce el trabajo que realiza junto a sus clientes a lo largo del año quienes, además de ser premiados, participan de entretenidos concursos y sorteos de tickets aéreos.

The Marriott Marina del Rey hotel was the setting for the Los Angeles Star Awards, which attracted 140 people this year. In this traditional encounter, LAN CARGO recognizes the work done together with its customers throughout the year who, besides being awarded, participate in entertaining contests and sweepstakes for plane tickets.

In addition to the hors d'oeuvres, dancing and prizes, attendees were surprise with a performance by The Gatsby Show, in which five performers sang and danced, enlivening those present.

"Like every year, this version of the Star Awards was a success. We managed to surprise our customers and had an enjoyable time outside of work. It is important for LAN CARGO to strengthen our relationships with them, reward their commitment and the important role they play in our business and to promote closeness between them and our Sales team, to show them that they have direct and transparent communication with us," says Álvaro Undurraga, Sales Manager West Coast USA.

At this meeting of camaraderie, LAN CARGO recognized customers in the following areas: In Recognition & Appreciation of your Support, Partnership Award, Customer Services Survey; Excellent Performance & Support, Superior Contribution on Passenger Flights, Outstanding Customer, Long Term Loyalty Award.

Hosts of the Los Angeles Star Awards were Luis Sierra, Director Mas Air; Constanza Gabella, Inside Sales Supervisor; and Mauricio Bañados, Head of Operations and Business Services, in addition to the commercial cargo team, who were the entertainers and hosts of the meeting.

Star Awards 2013

Like every year, LAN CARGO recognized among its customers those who excelled in various categories. The companies that stood out in each category were:

  • Partnership Award: Kintetsu World Express Inc. (USA) and Vantec World Transport Inc. (USA)
  • Superior Contribution on Passenger Flights: UTI Unites States and Fedex Trade Networks Trnspt Brkg Inc.
  • Long Term Loyalty Award: Jas Forwarding USA Inc.
  • Customer Services Survey: Jammy Paz - MC Cargo
  • e-booking  Best Performance: Blue Bird Express
  • LAX Perishable Customer 2013: HPL –APOLLO perishable logistics and Commodity Forwarders Inc.
  • In Recognition & Appreciation of your Support: Expeditors International of Washington; Panalpina; UPS Supply Chain Solutions Inc.; Ceva Logistics; NDA Worldwide Logistics Corp
  • In Recognition to your Outstanding Achievement: DHL Global Forwarding

LAN CARGO mejora sus instalaciones en la red doméstica de Chile - LAN CARGO improves domestic network facilities in Chile

LAN CARGO improves domestic network facilities in Chile

A fines de febrero se inauguró la nueva bodega de carga ubicada en el aeropuerto El Tepual de Puerto Montt, actividad que marca el inicio de las mejoras en todas las instalaciones de carga de la red doméstica de LAN CARGO en Chile.

On February, the new cargo warehouse located at Tepual Airport in Puerto Montt was inaugurated, marking the start of improvements in all LAN CARGO domestic cargo network facilities in Chile.

Among the facilities that have been remodeled are warehouses in Arica, Iquique, Calama, La Serena, and Easter Island.

In addition to the benefits this will offer the company's customers, this remodeling means a great improvement for the team in Puerto Montt, having additional space for offices and first class facilities that meet the company’s standards.

"This investment in facilities is a contribution to the region as it facilitates the movement of goods in the country by ensuring a high standard of service, and also improve international connectivity with direct shipments from Puerto Montt via Santiago to over 129 locations that we serve worldwide. With these new facilities we can provide both our customers and our employees with first class infrastructure, which reaffirms our service leadership in air cargo," says Matías Herceg, Senior Operations Manager South America.

The renovated infrastructure – with 236 m2 - has a storage area for dangerous goods and cold storage for perishable products, with capacity for 6000 kilograms. These improvements allow trucks to unload under a safe covering, better storage and handling of products arriving at the warehouse, segregation and necessary care that dry and perishable cargo require, and more speed and effectively in both unloading and delivery to customers.

The facility of LAN CARGO is designed to handle 440 metric tons of cargo per month, among which the most important are salmon, with connection in the U.S., and hake, bound for Madrid.

Participants in the activity were the warehouse team of Puerto Montt, plus Luis Castellani, Domestic Cargo Sales Manager; Rodrigo Burgos, Personnel Manager Cargo South America; Leonardo Silva, Assistant Manager Domestic Cargo Operations Chile; Rodrigo González, Assistant Manager Domestic Commercial Cargo Chile; Alejandro Diaz, Commercial Head Southern Zone; Juan Carlos Reyes, Head Domestic Routes South LAN Express SA; Joan Sepúlveda, Supervisor Avsec DGAC; Julio Schnettler, Regional Head Southern Zone DGAC; andRamon Valenzuela, Operations Manager A-port Operaciones S.A. Concesionaria Puerto Montt Airport.